Knowing when you need to issue a written warning to a staff member is tricky. It can be an unpleasant process but is necessary if employees are breaching company policy or acting in a way that’s likely to cause problems for your business or other members of staff.
This article outlines everything you need to know about issuing a written warning to a member of staff. We cover best practices and provide helpful advice on improving your process.
For immediate advice on issuing a written warning or for any other HR issues, get in touch with one of Croner’s experts here.
You usually give this type of warning after an initial ‘verbal’ warning has taken place and failed to resolve the issue. This is all part of a well executed disciplinary process to handle any misconduct issues in your organisation and a written warning will demonstrate the severity of the caution the employee is receiving.
The typical order is as follows:
It depends on the severity of the offence or breach of contract.
You tend to issue written warnings when the issue hits the sweet spot between first-time occurrence and gross misconduct.
If an employee commits a disciplinary offence but has never done so before and has a clean record otherwise, a verbal warning should suffice. That is, unless the action classifies as gross misconduct.
If a staff member commits gross misconduct, (anything that might bring your organisation into disrepute or serious health & safety breaches), then this can go straight to a final warning or dismissal.
Issues such as persistent lateness or failure to follow a director’s instruction may bypass a verbal warning but only require an initial letter if it's a first-time offence.
Similarly, repeated minor issues may require a written warning, but ultimately it is at your discretion when and how you issue warnings for less severe occurrences.
The letter should include details of the offence as well as the consequences of it, but we’ll go into further detail on what to include in our template later in the article.
If you have conducted a hearing following a potential case of misconduct, and have found enough evidence for you to believe misconduct did occur, then you may decide to issue an employee with the official letter.
Before you even consider writing your warning, however, you should consult and ensure you are aligned with your company’s disciplinary policies.
Make sure your decision to issue your letter is in line with the offence. Also note whether it requires a conversation with the employee beforehand.
When planning the warning, you should gather as much relevant information about the issue as possible. This includes:
When writing the warning you should endeavour to be as specific as possible.
Specify the issue in detail, including dates, people involved, and the nature of the offence.
Also, include details of what will happen if the employee’s behaviour does not adjust following the meeting.
Usually, this means stating they'll only receive one additional ‘final’ written warning before terminating their employment.
We recommend you deliver the warning in person, rather than by post or digitally, as this stops the employee from claiming they didn’t receive it.
This also gives you the chance to ensure the employee understands the warning, and the implications if they fail to heed it.
You should tailor your letter to a particular situation. However, you can structure a basic warning like this:
Dear (name of employee),
Typically, you give one verbal warning and two written warnings (one initial and one final) before dismissing them.
However, in cases of severe or gross misconduct, you may dismiss the employee without prior warning.
Like any conduct case, you should always conduct an investigation to determine the truth behind the claim. Otherwise, you leave yourself open to claims of unfair dismissal.
Employees naturally have lots of questions when it comes to the letter they receive.
Let’s answer a couple of the most common queries here, so that when your employee asks you can reply with confidence.
For employees wanting to find out how to write an appeal letter, you can direct them to Citizen’s Advice or ACAS, both of which provide guidance and some free material on how to do so.
Staff members who are appealing should be aware they can only appeal within the timeframe set out in the written warning letter.
Not only can they be difficult to navigate, but they can also be mentally and emotionally draining.
Croner has a team of award-winning HR consultants who are specialists in their field. We've been helping businesses for over 80 years and our advice line is open 365 days a year, 24 hours a day. Why not speak to a Croner expert on 0800 470 2877
