Self-Service

The Transitional Assistance Department offers a variety of Self-Service options to help you save time and give you access to services on the go and from the comfort of your home. What are Self-Service options? Self-Service options allow you to use technology to:

SELF-SERVICE BROCHURES

SAR7

EBT

BenefitsCal is an online application that allows you to apply and recertify (renew) for CalWORKs, CalFresh (Food Stamps), Medi-Cal, County Medical Services Program (CMSP), and Disaster CalFresh benefits. The secure BenefitsCal website will send your application directly to the county for processing.

The “How to Complete the SAR 7 Eligibility Status Report” video provides you with step by step instructions on how to complete the SAR 7 Eligibility Status Report correctly, and reminds you when and how to turn it in.

Watch video in English:

Text Message

BenefitsCal: How to apply for benefits

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WEB CHAT

Do you have general questions or need technical assistance with your BenefitsCal® account?

Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.

CUSTOMER SERVICE CENTER

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829
Live agents are available Monday-Thursday from 7 a.m. – 5 p.m. and on Friday from 7 a.m. – 4:30 p.m.
Stay informed with new authentication options!