- an obligation on lenders to provide consumers with a standardised information sheet (the European standardised information sheet ), which allows them to shop around to identify the right product for them;
- the inclusion in the European standardised information sheet of worst-case scenarios regarding variable interest and foreign currency loans, to alert consumers of potential interest rate variations;
- a guaranteed period of reflection (before the conclusion of the credit agreement) or a right of withdrawal (after the conclusion of the credit agreement) for borrowers;
- an obligation on lenders to conduct a thorough, documented assessment of borrowers’ creditworthiness , to ensure that they can meet their repayment obligations.
- these ensure that lenders and credit intermediaries (i.e. persons or companies providing information and assistance to consumers looking for a mortgage loan) act honestly and transparently in the consumers’ interests;
- lenders and credit intermediaries must ensure that their staff have up-to-date knowledge on loan agreements and that consumers are provided with all the necessary information before signing any agreement.
Directive (EU) 2021/2167 amending Directive 2014/17/EU
- To ensure that the level of consumer protection is not affected if the creditor’s rights under a mortgage credit agreement or the agreement itself are transferred to a third party (credit purchaser), amending Directive (EU) 2021/2167 (which harmonises the rules for credit servicers and credit purchasers with regard to non-performing loans – see summary) adds a new article to Directive 2014/17/EU giving the consumer the rights, in cases of transfer of credit, to plead against the credit purchaser any defence which was available to them against the original creditor and to be informed of the transfer.
- Amending Directive (EU) 2021/2167 also adds an article setting out rules concerning the information that the creditor must communicate to the consumer prior to modifying the terms and conditions of a credit agreement.
- The amending directive also introduces a requirement for creditors to have adequate policies and procedures allowing them to exercise reasonable forbearance before foreclosure proceedings are initiated where appropriate and taking into account consumers’ circumstances. The amending directive sets out a non-exhaustive list of possible forbearance measures.
FROM WHEN DOES THE DIRECTIVE APPLY?
The mortgage credit directive has applied since 20 March 2014 and had to become law in the Member States by 21 March 2016. It applies to mortgage credit agreements concluded as from 21 March 2016.
Amending Directive (EU) 2021/2167 has to become law in the Member States by 29 December 2023. Member States must apply the rules of the directive from 30 December 2023.
BACKGROUND
For further information, see:
- Mortgage credit (European Commission).
MAIN DOCUMENTS
Directive 2014/17/EU of the European Parliament and of the Council of 4 February 2014 on credit agreements for consumers relating to residential immovable property and amending Directives 2008/48/EC and 2013/36/EU and Regulation (EU) No 1093/2010 (OJ L 60, 28.2.2014, pp. 34–85).
Successive amendments to Directive 2014/17/EU have been incorporated into the original text. This consolidated version is of documentary value only.
Directive (EU) 2021/2167 of the European Parliament and of the Council of 24 November 2021 on credit servicers and credit purchasers and amending Directives 2008/48/EC and 2014/17/EU (OJ L 438, 8.12.2021, pp. 1–37).
